Version number: 1
Effective date: 01/09/2019
We are Nutraformis Limited . For privacy queries, you can contact us at [email protected] Other contact details are on our website.
It tells you what to expect when we collect your personal information via our website. Please only use our service if you are completely happy with this policy.
Generally, the policy covers only information provided to us. If you give personal information to other people, such as payment providers or other websites, please check their privacy policies.
Please check it whenever you visit our website. We will to the new version of the policy if you use the site after its effective date. We may also notify you of any changes by email or in-service message.
Because it’s necessary to take steps at your request to enter into a contract with you and/or to perform such a contract, e.g., send service messages, process payments and fulfil orders. This applies to initial enquiries and to contact and transaction details.
Because it’s in our “legitimate interests”, e.g., to manage and improve our service including tracking usage patterns and preventing or detecting fraud or abuse. This applies to automated usage data as well as to reviews and similar information which you provide for public display on our service.
Because you’ve agreed. This applies to contact or other information which you give or allow us to use for newsletters or other marketing.
Until our contract with you has ended.
We will keep your information which we use only for newsletters or other marketing until you tell us to stop sending you such messages.
You can ask us to remove displayed information by emailing us at the above email address.
To credit reference agencies, regulators and the police and other law enforcement authorities to help deal with fraud and abuse and/or comply with legal requirements.
To insurers and professional advisers in connection with our insurance cover or to deal with legal claims.
To potential buyers so far as reasonably necessary, in the case of an actual or proposed (including negotiations for a) sale or merger or business combination involving all or the relevant part of our business.
Your personal information may be transferred to the US by the following companies certified under the , which provides certain safeguards for your personal information:
If you are located outside the EU, we may need to send your contact information to couriers or warehouse companies outside the EU in order to enable us to perform the contract with you.
If the legal requirements are met: To ask us for access to your personal information, to rectify it if there are mistakes, to delete or restrict its use in certain circumstances or to “data portability” or to withdraw any consent you’ve given (e.g. marketing).
You may also have the right to object to use of your personal information in certain circumstances.
If you have a complaint about how we are dealing with your personal information, please contact us via the email address above. If you are not happy with our response or think we are not handling your personal information in accordance with the law, you have the right to complain to the Information Commissioner’s Office (ICO).
For more information about your rights, visit the ICO’s website: ico.org.uk.
We and/or other companies use cookies and other tracking technologies on our website. A cookie is an identifier (a small file of letters and numbers) that is sent to your web browser. Cookies are widely used to make websites work, or work more efficiently, as well as to provide information to the website owner or others. Some are session temporary “session” cookies that remain in the cookie file of your browser only until your browser is closed. Whereas persistent cookies stay for longer (depending on the lifetime of the specific cookie). For further information on cookies, including how to use your browser to block them and how to delete existing cookies, visit: allaboutcookies.org. Our site’s functionality will be limited if you configure your browser to reject cookies.
Type of cookies |
Purpose |
Logged-in status |
Assess whether you are logged in to our site |
“Remember me” |
Remember you and speed up your login when you return to our site |
Authentication |
Identify and authenticate you to help you move easily through the site |
Preferences |
Store information about the preferences you’ve selected (eg favourites, currency, wishlists) and personalise the site |
Shopping cart |
Remember contents of your cart and related preferences |
Affiliate |
Track whether you have visited us from websites affiliated with us so we can pay affiliates and assess the effectiveness of the affiliate links |
Security |
Provide security-related features to protect our site, for example to help stop fraudulent logins |
Cookie notice |
Store your response to our cookie notice |
Some of these cookies (e.g. from Google) may involve certain information, such as your IP address and web address of the page you’re visiting, being sent to the company concerned. Below is a summary of the kinds of cookies used together with details about who places them and where you can go to get more information and to opt out (where possible):
Analytics cookies: These kinds of cookies recognise and count the number of website visitors as well as providing other information about the visit such as duration, route through the website and where the visitor came from. This information helps us to improve the way our website works, for example by making sure users find what they need easily. These cookies are provided by:
Google Analytics (“GA”). More:
general information about the types of cookies placed by Google including analytics
a technical explanation of GA cookies
Google’s use of its partners’ data including how to control information collected by Google
how to specifically opt out from GA cookies
Google’s privacy policy
Social media cookies: These kinds of cookies are placed by social media companies when you use their features on another site, for example if you play embedded audio or video, click a Facebook “like” or sent a tweet. These features may involve the relevant companies using cookies to collect information relating to your visit to our website or your interaction with their services or otherwise. Click the following links for further information including how to opt out where this is possible:
Payment provider cookies: Our payment provider may place cookies if you use their payment services on our site:
Paypal’s privacy policy
Sagepay’s privacy policy
Third party log-in cookies: If you log in through a third party website, that website will place its own cookies on your computer:
Facebook’s